FAQ - Frequently asked questions

Why do I receive the error “Duplicate SKUs found”?

SKUs are used as unique identifiers for products. Therefore, a SKU cannot appear more than once within the same file.

To remove duplicates in Microsoft Excel:

  1. Select a cell in the table.
  2. Open the Data tab.
  3. In the Data Tools section, click Remove Duplicates.

This will highlight duplicate SKUs so they can be removed or adjusted.

Why do I receive the error “Number formatting not clear”?

If you receive this error, please check your minimum, maximum, and fixed prices.

Prices must be formatted as numbers with two decimal places.

Another possible reason is the separator used in your CSV file. eSagu requires semicolons (;) as the CSV separator.