Here are the new features that are live:
Copy sender's email
Typing email addresses is now history!!! Only with a simple copy-paste you can have the address you desire.
Navigate to issues from pie chart
To win you more time, we created a new short cut for you. Navigate through the issues using the colorful pie chart that you have on the right top corner in your issues page.
Default display option on the issue page
Beauty is found in simplicity. Welcome our "easy on the eye'' default page, with less displayed options. You can customize it and add more options later by clicking on the eye on the top right corner to suit to your needs.
Settings page tabs
We also tidied up the setting page for you. Now you have 2 options that will guide you to further settings.
Filter by status
Want to see multiple issue status at once? We got you covered. From the issue page, you can select 2 or more statues to have a better overview.
Filter by tags
What is better than dealing with one issue tag at a time? Dealing with two at a time! Using the filter button on your issue page, you can now select 2 or more tags at once.
Keep yourself updated with the HelpDesk activities of your team. Now using the HelpDesk - Activities widget on your Dashboard, you can track your team's actions live.
Filter new issue
Keep your issues status fresh. After changing an issue status, the page will automatically refresh, so you don't have to do it. You guess it, less effort for you, more time for your business.
Try our new features, and keep us updated with your suggestions and new requests.