Calendar View 📅
Deadlines and due dates – always in sight
With the new Calendar View in HelpDesk, your support cases are displayed in a familiar monthly calendar layout. Instead of scrolling through long lists, you can instantly see which deadlines, due dates, or customer appointments are coming up.
Why use the Calendar View?
- Clear overview: See all cases sorted by date instead of endless ticket lists.
- Flexible: Switch between multiple calendars, based on your custom date fields (e.g. delivery deadlines, internal due dates, or client appointments).
- Easy to use: Search and filter your cases as usual – but now directly in the calendar.
- Better planning: Important deadlines stand out immediately, making it easier to stay on top of your workload.
Seamless integration
The Calendar View is not an add-on – it’s fully integrated into your HelpDesk. Just like the Mailbox View or Kanban Board, it’s available as its own menu item. Switching between different views is effortless, so you can choose the perspective that fits your workflow best.
Plan smarter – act faster
By visualizing cases in a calendar, deadlines and due dates are no longer hidden in ticket details. The Calendar View makes them visible at a glance – so you can plan smarter, act faster, and never miss a critical date again.